What information do we collect?
- Your photos are stored in object based storage that we control. The directories are anonymised to prevent browsing.
- Your photos are stored for up to a week if you upload and don't subsequently order.
- Your photos are stored for 6 months if you upload and then order to allow us to edit, or reprint your order.
- If you use the Facebook plugin, only those photos you choose to use in our products will be transferred to our storage.
- We collect information from you when you register on our site or place an order
- When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
- Your IP address is stored in logs and against orders to help us to solve technical issues and prevent fraud
- We use Google Analytics to assess which content is popular on our site and which devices are being used.
What cookies do we use?
Strictly necessary cookies - we use these to securely track logins and purchases. The website wouldn't work properly without these
Google Analytics - so that we know how the site is being used.
Name of Cookie |
Type of cookie |
Session or Persistent? |
Purpose |
PHPSESSID |
Functional |
Session |
Allows you to log in and purchase and other essential functions |
XSRF-TOKEN |
Functional |
Session |
Used to track background website functions |
_ga, _gat |
Performance |
Persistent |
Used to track website usage |
_gid |
Performance |
Session |
Used to track website usage |
currency,language,upload_id |
Functional |
Session |
Used to track website usage |
DSID, IDE (DoubleClick) |
Performance |
Session |
Used to track the performance of advertising |
fr (facebook) |
Functional |
Session |
Used to track website usage |
pc_push_subscription, pushconnect_session (pushconnect) |
Functional | Persistent | Used to enable push messaging, or store your push messaging preferences |
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product.
- To send you information about your order(s) via email or push messages.
- If you opt in to marketing, then we'll send you marketing messages via email, or push messages.
Do we disclose or sell any information to outside parties?
No.
Your Consent
By using our site, you consent to our privacy policy.